SOUNDFLOWER LLC

Terms Of Service

EFFECTIVE DATE: FEBRUARY 14, 2025

LAST UPDATED: MAY 6, 2025

1. ACCEPTANCE OF TERMS

1. By accessing or using the website located at www.soundflower.co (the “Site”), which is operated by Soundflower, LLC (“Company,” “SFL,” “Soundflower,” "FIYOGI", "SOUNDFLOWER CEREMONIES", “we,” or “us”), you (“you” or “the user”) agree to comply with and be bound by these Terms of Use (“Terms”). These Terms apply to all visitors, users, and others who access the Site or use any services or content provided by the Company. If you do not agree with any part of these Terms, you must discontinue use of the Site and any services immediately.

2.  By using the Site or purchasing or using any product, course, coaching, or mentorship services from us (collectively, our “Services”), you acknowledge that you have read, understood, and agreed to these Terms, as well as our Privacy Policy (which describes how we handle your personal data). If you are purchasing a digital product or participating in an online course or program, additional terms may apply (see the “Additional Terms for Digital Products and Courses” section below).

3. Company may provide you with a username and password ("Credentials") to access restricted areas of the Site or course platform. You are solely responsible for all activity that occurs under your Credentials, whether or not you authorized it, including communications, submissions, and any purchases made. Keep your Credentials confidential and secure.Notify Company immediately at legal@soundflower.co if you suspect unauthorized use or a security breach. Company is not responsible for verifying who uses your Credentials; any use of the Site with your Credentials will be treated as your use. Failure to protect or promptly report misuse of your Credentials may result in suspension or termination of access without refund.

2. CHANGES TO TERMS. We reserve the right to modify or update these Terms at any time at our sole discretion. If we make material changes, we may provide notice on the Site or via email. However, it is your responsibility to review these Terms periodically for updates. Continued use of the Site or our Services after any changes are posted constitutes your acceptance of those changes. If you do not agree to the revised Terms, you should stop using the Site and Services.

3. GENERAL DISCLAIMER (NO PROFESSIONAL ADVICE)

1. Content for Informational Purposes Only. All content, articles, information, and resources provided on this Site are for general informational and educational purposes. Nothing on this Site, or in any content provided by Company, is intended to be — or should be taken as — professional advice in any field, including but not limited to medical, mental health, legal, financial, or career advice.

2. No Medical or Health Advice. The content on this Site and any Services is not medical or mental health advice. We are not doctors, licensed therapists, or medical professionals. No information on the Site is intended to diagnose, treat, cure, or prevent any disease or health condition, nor is it a substitute for consulting with a qualified healthcare professional. Any statements about health or wellness benefits of certain practices, foods, or supplements have not been evaluated by the Food & Drug Administration (FDA) and are not guaranteed to produce results. Always consult a physician or appropriate professional for medical or mental health concerns.

3. No Legal or Financial Advice. Similarly, no content on this Site or provided through our Services constitutes legal, financial, accounting, or other professional advice. If you require advice in those areas, you should consult with a licensed attorney, accountant, financial advisor, or other appropriate professional. We do not guarantee the accuracy, completeness, or usefulness of any information regarding legal or financial matters. Any use of the information on our Site is solely at your own risk.

4. Personal Responsibility. You acknowledge that you are solely responsible for how you apply or use the information from our Site or Services. Any decisions or actions you take based on the content provided are taken of your own volition and at your own risk. You agree that the Company is not liable for any outcomes of decisions you make based on the information presented on the Site. Always use your best judgment and seek professional guidance directly for your specific situation when needed.

5. No Guarantee of Results. Company makes no guarantees or assurances about any particular outcome or result from your use of the Site or our Services. Any examples of successes or results that may be discussed on the Site (for example, client testimonials or case studies) are not promises that you or anyone else will achieve the same outcome. Results depend on many factors outside our control, and individual experiences will vary.

4. ASSUMPTION OF RISK AND RELEASE OF LIABILITY.

1. Assumption of Risk. You understand that participating in coaching, mentorship, courses, or implementing any suggestions from the Site or Services involves some level of personal risk and uncertainty. You agree that you assume all responsibility and risk for your actions, choices, and results.

2. Release and Waiver. To the fullest extent permitted by law, you hereby release, waive, acquit, and forever discharge Company, its owner(s) (including Fiona Baqai personally), agents, employees, contractors, successors, assigns, and heirs from any and all liability, claims, demands, actions, or causes of action for any loss, damage, injury, or harm (whether to you or your business, finances, health, or otherwise) that may arise from or relate to your use of the Site, your participation in our coaching or mentorship services, or your reliance on any information provided by the Company. You acknowledge and agree that this release extends to all claims of every nature and kind whatsoever, whether known or unknown, suspected or unsuspected, and hereby waive the provisions of any law or statute limiting the effect of a general release to claims which the releasing party does not know or suspect to exist in its favor at the time of executing this release, including (but not limited to) California Civil Code § 1542, which states that: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor.”

3. No Additional Promises. You acknowledge that no representation, promise, or inducement has been made by the Company or its representatives other than what is expressly set forth in these Terms.

4. Indemnification. You agree to indemnify, defend, and hold harmless Company and its affiliates, officers, employees, agents, and representatives from and against any losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to any third-party claim based on your use of the Site or Services, violation of these Terms, or infringement of any third-party rights. 

5. USER COMMENTS AND COMMUNITY CONDUCT.

1. Respectful Discourse. We value open communication and community on our Site. If our Site allows users to post comments or reviews, you agree to interact respectfully and civilly with others. Harassment, hate speech, bullying, or abusive content will not be tolerated.

2. No Spam or Inappropriate Content. Do not post spam, advertisements, or solicitations. Do not post content that is off-topic or that includes malware, viruses, or harmful code.

3. Privacy and Personal Information. Do not post personal or sensitive information that you would not want to be publicly available. Think carefully before posting.

4. Responsibility for Comments. You are solely responsible for any content you post on our Site or social media. By posting, you affirm that you have rights to the content and grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your content as needed.

5. Moderation Rights. We reserve the right to review, edit, or remove any User Content at our discretion and without notice, for any reason, including if we deem it inappropriate or in violation of these Terms. We also reserve the right to terminate or restrict a user’s ability to comment.

6. PURCHASES, PAYMENTS, AND REFUNDS.

1. Payment Process. Purchases may be processed via third-party payment processors. By providing payment information, you represent and warrant that you have the legal right to use the payment method and that the information is accurate.

2. Third-Party Payment Processors. You acknowledge that we may use third-party services to process payments. We are not responsible for any errors or security breaches by those payment processors.

3. Order Confirmation and Cancellation. After you place an order, you should receive a confirmation email. We reserve the right to refuse or cancel any order at any time for reasons such as product unavailability, errors in pricing or description, or suspected fraud.

4. Pricing and Errors. All descriptions, specifications, products, and prices are subject to change at any time without notice. We do not guarantee that all pricing or product information is accurate, complete, or current.

5. Refunds and Cancellation Policy. All sales are generally final. Due to the digital nature of our products and the extensive time, effort, and preparation that goes into our courses and services, no refunds, returns, or cancellations will be granted except as explicitly stated in a specific product policy or required by law.

6. Taxes. Prices are in U.S. dollars unless otherwise stated. You are responsible for any sales tax, VAT, or other taxes.

7. INTELLECTUAL PROPERTY RIGHTS.

1. Content Ownership. All content and material available on the Site and through our Services, including text, images, graphics, logos, videos, audio clips, designs, downloads, data compilations, and software (collectively, the “Content”), is the property of Company or its licensors and is protected by intellectual property laws.

2. Permitted Use. Provided that you purchase a valid subscription or license where required, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Site and its Content for your own personal, non-commercial use only. No other use is authorized without our express written consent.

3. Prohibited Uses of Content. You agree not to copy, reproduce, modify, publish, transmit, distribute, display, or create derivative works from the Content without our prior written permission.

4. User Content and Testimonials. Any content you submit to us (e.g., comments, testimonials, feedback) remains your intellectual property but you grant us a perpetual, irrevocable, worldwide, all media (now known or hereafter created), fully paid up, royalty-free license to use, reproduce, adapt, publish, translate, distribute, create derivative works based thereon and publicly perform such content, in whole or in part, for any and all purposes without further notice to you and with or without attribution.

5. Trademarks. All trademarks, service marks, and trade names (including logos) used on the Site are proprietary to Company or their respective owners.

8. DMCA COPYRIGHT INFRINGEMENT POLICY. If you believe any content on our Site infringes upon your copyright, you may submit a DMCA notice to legal@soundflower.co. Include the required details per 17 U.S.C. §512(c)(3). We will expeditiously remove or disable access to the allegedly infringing material and follow up with any necessary actions.

9. THIRD-PARTY LINKS AND SERVICES. Our Site may contain links to third-party websites or services that are not owned or controlled by us. We have no control over their content or practices, and we disclaim all responsibility for them. Any dealings with third-party services are solely between you and the third party.

10. DISCLAIMER OF WARRANTIES. THE SITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SITE OR THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

11. LIMITATION OF LIABILITY. In no event shall Company or its affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses. Our liability to you for any cause, regardless of the form of action, shall be limited to the lesser of the amount paid by you (if any) for the Service in question or one hundred U.S. dollars ($100).

12. GOVERNING LAW. These Terms and any dispute arising out of your use of the Site or Services shall be governed by and construed in accordance with the laws of the State of Washington State, USA, without regard to conflict of law principles. You consent to the exclusive jurisdiction of the state and federal courts located in Washington State.

13. ADDITIONAL TERMS FOR DIGITAL PRODUCTS AND COURSES. Certain digital products, online courses, memberships, or other programs may be subject to their own specific terms and conditions (the “Offering Terms”), which are incorporated into these Terms. If there is a conflict between these Terms and the Offering Terms, the Offering Terms will govern for that specific product or service.

14. MISCELLANEOUS.

1. Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

2. No Waiver. Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

3. Entire Agreement. These Terms, along with any additional Offering Terms and our Privacy Policy, constitute the entire agreement between you and Company regarding your use of the Site and Services, superseding any prior agreements.

4. Assignment. You may not assign these Terms without our prior written consent. We may assign or transfer these Terms at any time.

5. Termination. We reserve the right to terminate or suspend your access to the Site or Services at any time, with or without notice, for conduct that violates these Terms or is otherwise harmful.

If you have any questions about these Terms, please contact us at legal@soundflower.co and include “Terms of Use Inquiry” in the subject line.

By using our Site or purchasing our Services, you signify your agreement to these Terms.